This section is quite lengthy in parts. Please take time to read through all sections to find the best suitable support with your energy bills. 

Help with your energy bills

If you're struggling to pay your energy bills, you might be eligible for certain grants and support from energy suppliers or the government.

Check if you are eligible for a winter fuel payment

If you were born before 25 September 1957 and get State Pension or certain benefits, you might be eligible for a payment between £250 and £600. 

GOV.UK has all the details on eligibility and how to claim.

Winter Fuel Payments
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Check eligibility for Low Income Winter Heating Assistance

A guaranteed annual winter heating benefit of £55.05 will be paid for the first time this winter, irrespective of weather conditions or temperature levels where you live. This launched in February 2023. It will be an automatic payment to all those who are eligible, so there is no need to apply

To receive these payments, you must be receiving a qualifying benefit, which include Pension Credit, Income Support or Income-based Jobseeker’s Allowance, Income-related Employment Support Allowance, Universal Credit and Support for Mortgage Interest.

It will be administered by Social Security Scotland and replaces the UK Government's Cold Weather Payments for Scotland.

    Low Income Winter Heating Assistance
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    Apply for a Warm Home Discount

    Please Note: The Warm Home Discount Scheme for winter 2023 to 2024 has closed. It will reopen in October 2024.

    A Warm Home Discount can provide you with a payment of £150 towards your electricity bill. 

    The money is not paid directly to you, it's applied as an one-off discount on your electricity bill, between October and March.

    If you receive Pension Credit (Guarantee Credit) you will get the Warm Home Discount automatically and will not have to apply. If you do not receive Pension Credit but meet the other eligibility criteria, you should apply directly to your electricity supplier. 

    You’ll usually get the discount automatically if you’re eligible. 

    Not all energy suppliers are part of the scheme. Check the "Warm Home Discount" link below to see if your energy supplier offers the scheme. If you're unsure who your supplier is, you can use the Find My Supplier tool.

    Warm Home Discount Scheme
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    Find my Supplier
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    Worried about Energy Bills

    Apply for an Energy Grant.

    Energy grants might be available from your energy supplier to help with gas and electricity debts. Energy suppliers might also provide other grants and support, such as replacing faulty household items.

    Most energy suppliers only offer grants specifically to their customers and these are listed below.

    The only exception is the British Gas Energy Trust which offer grants and schemes to anyone, even if you're not a customer.

    Please note, you'll need to show that you have received debt advice to apply for an energy grant. You can get debt advice from your local Citizens Advice Bureau.

    Scottish Power Hardship Fund
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    Ovo Energy Fund
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    Eon Energy Grants
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    EDF Energy Customer Support Fund
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    Octo Assist Fund
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    British Gas Energy Trust
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    Get Help from Citizens Advice Scotland

    If you are worried about paying for your energy bills, you can get help from our advice website. 

    You may be able to agree a payment plan with your supplier or even pay off your debt through your benefits 

    To find out more, click the link below:

    What to do if you are struggling to pay your energy bills?
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    Please Note

    Another option is to boost your income. Go to our Benefits section to check out your benefit entitlement or go to our Utilities & Switching section to find out what savings you can make by switching suppliers.

    You might be able to apply for a charity grant to help sort things out, go to our Grant section to find out more.

    Fuel Direct

    If you're on certain qualifying benefits, the Fuel Direct scheme allows you to ask the Department of Work and Pensions or your local Job Centre Plus to set up direct payments from your benefits towards your energy bills. You can find full details of Fuel Direct scheme on GOV.UK.